For plumbers, electricians, HVAC, and trades businesses
Your reviews, handled. So you can stay on the job.
We write personalized responses to every Google review you get. 4-star and above go up automatically. You only touch the tricky ones.
Mike Rodriguez
"These guys showed up on time, fixed the leak in under an hour, and left the place cleaner than they found it. Highly recommend!"
ReplyEngine response
"Thank you so much, Mike! We're glad we could get that leak sorted out quickly — punctuality and leaving things tidy are things we take seriously. We really appreciate you taking the time to share your experience and look forward to helping you again whenever you need us!"
$99/mo · No contracts · Cancel anytime
The problem
Every unanswered review is a lost job
You're out on the truck all day. Nobody's got time to write polished responses. So the reviews pile up unanswered — and the next customer picks someone else.
88%
of customers trust online reviews as much as personal recommendations
53%
of customers expect a response within a week — most businesses never reply
45%
more likely to visit a business that responds to every review
"I know I should respond to my reviews. I just never get around to it — and when I do, I don't know what to say."
— Every plumber, electrician, and HVAC tech we've talked to
How it works
Simple as it gets
We designed this around your schedule, not ours.
01
Sign up and add us as a manager
Subscribe, then add us as a manager on your Google Business Profile. Google has a simple built-in flow — takes 5 minutes. No passwords shared, remove us anytime.
02
We handle your reviews
We check for new reviews and write personalized responses within 24 hours. 4- and 5-star reviews go straight up. You get a quick approval email for anything touchier.
03
You stay focused on the work
That's the whole thing. More reviews answered means more trust from the next customer who Googles you. We handle the reputation while you handle the job.
The approach
Not every review gets the same treatment
Good reviews get handled fast. Sensitive reviews come to you first. Bad reviews get your personal attention. That's how it should work.
★★★★★ ★★★★
4–5 star reviews
Fully handled- →We write a personalized response — never a template
- →Posted to Google on your behalf within 24 hours
- →Zero action needed from you
★★★
3-star reviews
Quick approval- →We draft a thoughtful response
- →You get an email — one tap to approve
- →We post it once you've signed off
Nothing goes up on a mixed review without your OK.
★★ ★
1–2 star reviews
You handle it- →You get an immediate alert with the full review
- →We send talking points for how to approach it
- →You respond personally — this one's yours
Reply to the alert email if you want help drafting something.
Pilot Program
We're taking our first 5 clients.
ReplyEngine is new. We don't have 500 customer reviews yet — we have a product we believe in and a handful of spots for businesses willing to help us prove it. In exchange, you get a better deal than anyone who signs up after you.
What you get as a pilot customer
- →Locked-in rate of $59/mo (regular price is $99)
- →Direct line to the founder — your feedback shapes the product
- →We handle your onboarding personally, start to finish
- →Priority support for the life of your account
5 spots total · First come, first served
What we're asking in return
Honest feedback
Tell us what's working, what isn't, and what you wish it did. A quick call or email once a month is enough.
A testimonial if it helps you
If the service is genuinely useful, we'll ask for a line or two we can share with future customers. Zero pressure.
That's it
No long-term commitment. No surveys. Cancel anytime, same as any other customer.
The $59/mo rate is locked in for as long as you stay a customer — even after we raise our regular pricing.
Pricing
One price. No surprises.
Simple enough to explain in 10 seconds.
Per location, per month
- ✓Unlimited review responses
- ✓Personalized — never templated
- ✓3-star approval flow via email
- ✓1–2 star alerts with talking points
- ✓Response posted within 24 hours
- ✓Cancel anytime, no contracts
First 14 days free · No card needed to start
Compare the cost
Other options exist. They cost a lot more.
Stop letting reviews go unanswered.
Start your free 14-day trial. We'll be responding to your reviews within 24 hours of setup. No card needed to start.
Get started — free for 14 daysThen $99/mo per location. Cancel anytime.